Policies

We want your stay at The Manor to be both relaxing and memorable whether you are with us for vacation, weekend getaways, working holidays, university visits, or a romantic hideaway. Please take a moment to become familiar with our policies.

Check In / Check Out

  • Guests may check-in between the hours of 4:00 PM and 7:00 PM. Late arrivals MUST make prior arrangements.
  • Check-out is 11:00 AM

Rates, Deposits and Cancellation Policies

  • Our quoted rates are based on double occupancy and do not include applicable accommodations tax at the time of reservation.
  • A valid credit card is required to hold a reservation.
  • A full night's deposit is required for a one night stay, and a 50% deposit of total room rate is required for stays of two or more nights. In the event of a no show, 100% of the room charge for the entire period reserved will be debited.
  • You will be charged a $25 bankcard handling fee for all cancellations or date changes.
  • Cancellations for a full refund, less a $25 bankcard-handling fee, require a 10 day advance notice. Cancellations with less than a 10 day notice will be charged for the first night of lodging plus applicable taxes. If we are able to rebook the room, these charges will be refunded less the bankcard fee.
  • If cancellation is given within the last 72 hours prior to arrival, and we are unable to rebook the room for the same period, the guest is responsible for the first night of lodging plus applicable taxes. If we are able to rebook the room, your deposit will be returned in the form of a gift certificate equal to 80% of your deposit less a $25 bankcard fee.
  • Deposit and Cancellation policies apply to all gift certificate reservations.

Credit Card Policy

  • We accept personal checks presented 14 days in advance of arrival, cash, traveler's checks and Visa and MasterCard.

Additional Policies

Occupancy: All guest rooms are two person maximum occupancy.

Accessibility: All guest rooms are on the 2nd floor and not accessible to wheelchairs.

Children: Because of the historic nature of The Manor and many of its accessories, we welcome children 16 years of age and older.

Pets: Unfortunately we are unable to accommodate pets of any kind. We can however, suggest near by boarding for your pet's stay.

Smoking: For the safety and comfort of all guests, we do not allow candle burning or smoking in The Manor. Smoking is permitted outside in designated areas only. Smoking that occurs in guest rooms or on porches of The Manor will result in a $200.00 cleaning fee.

 

The Manor at Twin Oaks is a proud member of the Professional Association of Innkeepers International

 

The Manor is also pleased to be a member of the Rutherford County Chamber of Commerce

 

 

 

 

 

 

 

 

 

 

 

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The Manor At Twin Oaks Bed & Breakfast
663 Coleman Road
Murfreesboro, TN 37127

Mailing Address:
PO Box 2368
Murfreesboro, TN 37133

Copyright © The Manor at Twin Oaks 2011. All Rights Reserved.
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